Privacy Policy
Pursuant to Regulation (EU) 2016/679 (“GDPR”), this policy describes how Milano Houses collects, uses, stores, and protects the personal data of users who visit our website and/or use our services.
1. Data Controller
The data controller is Milano Houses, with operational headquarters in Milan at Via Pastrengo 18, email: info@milanohouses.com.
2. Type of Data Collected
We collect and process the following personal data:
Personal and contact details (name, email, telephone number)
Request data (type of property, area, length of stay)
Technical navigation data (IP address, browser type, cookies)
3. Purpose of the Processing
The collected data is processed for:
Provide information and respond to requests received through the site
Manage appointments and property viewings
Finalize rental or sales contracts
Comply with legal and tax obligations
Send informative or promotional communications (with prior consent)
4. Legal Basis
The treatment is based on:
The execution of pre-contractual or contractual measures
The interested party's consent (for marketing communications)
Legal obligations to which the owner is subject
5. Processing Methods
Processing is carried out using manual and digital tools, in compliance with the principles of lawfulness, fairness, transparency, and confidentiality.
6. Data Retention
The data will be retained for the time strictly necessary for the purposes for which they were collected, or in compliance with legal obligations.
7. Communication to Third Parties
The data may be shared with collaborators, legal or tax advisors, real estate portals, or third parties involved in managing real estate transactions, always in compliance with the indicated purposes.
8. Rights of the interested party
You have the right to:
Access your data
Request rectification or deletion
Limit or object to processing
Request data portability
File a complaint with the Privacy Guarantor
To exercise your rights, write to: info@milanohouses.com
9. Cookie
The site uses technical cookies and, only with your consent, profiling and analytics cookies. For more details, see the [Cookie Policy].